The High Art of Handling Problem People

The High Art of Handling Problem People

Find yourself acting crazy when you're really a very nice person?
Manipulation comes in many forms:
There are whiners.
There are bullies.
There are the short-fused
Not to forget the highly judgmental.
Or the out-and-out sociopath.
But they often have one thing in common:
Their MO is to provoke, then make you feel you have no reason to react
Experience motivates most of us to avoid or minimize interacting with such people
managing the relationship by distancing yourself or cutting it off altogether is impossible or undesirable

The goal, in such cases, is to prepare in advance for an encounter, knowing it will take a special effort to hold onto your own sense of self, and to stay calm

Although it is typically disturbing to be in the presence of such people, remaining composed in the face of unreasonableness helps you figure out exactly what species of difficulty you're dealing with
It allows you to predict the specific emotional trap being set for you,

Handling difficult people at work is not quite the same as coping with problem people in family life.
The goal is to get the work done, and that requires great caution and considerable strategizing.
"It's not like a marriage, where the dailiness of living will allow you to repair a lot of interactions gone wrong,

In a marriage, she says, it's often advisable to exit a conversation



http://www.psychologytoday.com/articles/201204/the-high-art-handling-problem-people